- Network continuity testing
- Workstation or node connectivity problems
- Fiber-optic cable troubleshooting
Assistance on Network Setup & Configuration
- Category 5-e (UTP Cable) crimping and termination
- Category 5-e, 6 and 6a standard certification testing
- Proxy configuration
- Consultation on structured cabling design
- Access switch configuration and set-up.
- Webmail account activation
- Requirements: Form 5 (for Students), Appointment Letter (Faculty and employees)
- Lost password retrieval
- Webmail-related issues such as forwarding, aliases, spam, IMAP configuration, etc.
Voice over IP (VoIP) services
- Request for local VoIP number (to be forwarded to PABX unit).
- WiFi hotspot setup and configuration
- WiFi client configuration
- WiFi deployment consultation
Open Source Advocacy
- CD/DVD burning, bootable USB thumb drive copying services for Linux Distros.
- Bring your own CD/DVD/USB
Virtual Private Networking (VPN)
- Request/Renew a VPN account
- Eligibillty requirements for VPN accounts