Network Troubleshooting

• Network continuity testing
• Workstation or node connectivity problems
• Fiber-optic cable troubleshooting

Assistance on Network Setup & Configuration

• Category 5-e (UTP Cable) crimping and termination
• Category 5-e, 6 and 6a standard certification testing
• Proxy configuration
• Consultation on structured cabling design
• Access switch configuration and set-up.

Webmail Support

• Webmail account activation
  • Requirements: Form 5 (for Students), Appointment Letter (Faculty and employees)
• Lost password retrieval
• Webmail-related issues such as forwarding, aliases, spam, IMAP configuration, etc.

Voice over IP (VoIP) services

• Request for local VoIP number (to be forwarded to PABX unit).

Dilnet WiFi

• WiFi hotspot setup and configuration
• WiFi client configuration
• WiFi deployment consultation

Open Source Advocacy

• foss.upd.edu.ph
• CD/DVD burning, bootable USB thumb drive copying services for Linux Distros.
  • Bring your own CD/DVD/USB

Virtual Private Networking (VPN)

• Request/Renew a VPN account
• Eligibillty requirements for VPN accounts