Announcements
UNEXPECTED DOWNTIME NOTICE & STATUS REPORT![]()
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The team has troubleshooted the issue last Thursday, 7 May 2026 and network was restored as of 7PM of the same day. However, while we have escalated the problem with the vendor of the affected appliance, the same issue has recurred yesterday, 11 May 2026 and early morning today.![]()
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Root cause analysis is already ongoing, however and as part of the investigation, unexpected downtime may still recur.![]()
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In the meantime, the team has also prepared other options in parallel, such as equipment replacement and fast-response protocols.![]()
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Thank you for the patience, and apologies for the inconvenience.
UNEXPECTED DOWNTIME NOTICE![]()
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We are currently experiencing issues within our core network infrastructure. Affected services include Wired, WiFi, and VoIP networks. Some websites may also be unreachable from external networks.![]()
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Our team is currently addressing the issue.![]()
Thank you for understanding, and apologies for the inconvenience.
ADVISORY![]()
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Pursuant to UPD Memorandum ECLV-26-013, the University Computer Center will implement a 4-day onsite work arrangement, with Mondays designated as our consolidated WFH day.![]()
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(1) In order to provide basic support for offices open on Mondays, the DILNET HelpDesk is still available onsite and via local 2050, but in a limited capacity.![]()
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(2) All fieldwork activities for both Network and Voice, including deployment, support, and repair, will only be available from Tuesdays to Fridays.![]()
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(3) Please direct inquiries and requests via our email channels whenever possible.![]()
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Thank you for your continued support.
ADVISORY: Scheduled Network Maintenance on April 1 & 2, 2026![]()
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Please be advised that the Unviersity Computer Center (UCC) will perform network gateway maintenance on the following dates:![]()
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Wednesday, 01 April 2026 12:00NN to 4:00PM![]()
Thursday, 02 April 2026 10:00AM to 4:00PM![]()
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During this period, kindly expect intermittent to no internet and other network connectivity. Those services hosted within the campus such as Web, CRS, UVLe, and iLib will also be interrupted.![]()
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Some sites and resources may become inaccessible even after the downtime period is over. Kindly inform our helpdesk team immediately through email at helpdesk@upd.edu.ph if this![]()
happens.![]()
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Please schedule your network related activities before or after this date to prevent interruptions on your daily operations.![]()
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Thank you for your continued support.
UP Information Technology Development Center invites faculty and other users for short online learning sessions on the basic uses of Google Meet and MS Teams for video conferencing.![]()
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This initiative aims to maximize the potential of the digital platforms already available to our university community.![]()
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Join us in March 2026 for these schedules! ![]()
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MS Teams Online Learning Sessions ![]()
Registration Link (please use your UP Microsoft @outlook.up.edu.ph account): ![]()
bit.ly/msteams-sessions-registration ![]()
March 4, 2026 (Wednesday) 2:00 PM - 3:00 PM![]()
March 11, 2026 (Wednesday) 2:00 PM - 3:00 PM![]()
March 18, 2026 (Wednesday) 2:00 PM - 3:00 PM ![]()
March 25, 2026 (Wednesday) 2:00 PM - 3:00 PM ![]()
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Google Meet Online Learning Sessions![]()
Registration Link (please use your UP Mail @up.edu.ph account): ![]()
bit.ly/googlemeet-sessions-registration ![]()
March 6, 2026 (Friday) 2:00 PM - 3:00 PM![]()
March 13, 2026 (Friday) 2:00 PM - 3:00 PM ![]()
March 20, 2026 (Friday) 2:00 PM - 3:00 PM ![]()
March 27, 2026 (Friday) 2:00 PM - 3:00 PM ![]()
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You can also browse through the Document Guide: “Getting Started with Google Meet and Microsoft Teams” prepared by the Office of the Vice President for Digital Transformation (OVPDx): links.up.edu.ph/meetteams
Support Channels
helpdesk@upd.edu.ph
+632 8981-8500 local 2050
@dilnet
updilnet