I have deleted all my messages and there is no other message in my INBOX/folders, but my “Disk Usage” indicator is still at 100% and I cannot receive incoming mails. Am I missing something?

You might have clicked “Hide Deleted” (messages). Simply click “Show Deleted” (upper right corner in mailbox list view) and all deleted messages will be displayed. Click “Purge Deleted” (or Empty Trash) to reclaim disk space. To recalculate disk usage, click on this link: https://mail.up.edu.ph/tools/recalc.php

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