Frequently Asked Questions

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Dilnet Account

A DilNet Account is a user account given to UP Diliman constituents that provides access to UP Diliman services such as CRS, UPD Webmail, iLib, UVLE and DilNet Wifi.

You can view an infographic here.

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We are currently giving accounts to the following:

For Students (enrolled in the current semester):

Go to the University Computer Center to signup and activate your DilNet account. Bring your latest UPD Form 5 and UPD ID.

For Faculty/Staff/REPS:

Go to the University Computer Center to have your account created. Please bring your appointment paper from HRDO and UP ID.

In case you cannot go personally, you may send a representative with the following:

  1. your signed written authorization letter,
  2. your representative’s UP ID,
  3. your appointment paper from HRDO, and
  4. your UP ID.

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  • Your username involves the first letter of your first name followed by the first letter of your middle name then your surname. Ex. If your name is Juan P. dela Cruz, your username would be jpdelacruz. If another person already used this username before you, a number is added after the generated username like jpdelacruz1, jpdelacruz2, jpdelacruz3.
  • You may also go to the University Computer Center. Please bring your latest Form 5 and ID and our staff will help you retrieve your username.

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For students (enrolled in the current semester)::

You may try to reset your password using the online password reset facility at: https://accounts.upd.edu.ph/lostpass. If you cannot recover your password online (forgot password recall answer/invalid alternate email address), please go to the University Computer Center to get a temporary password. Bring your UPD ID.

For Faculty/Staff/REPS:

Please go to the University Computer Center to get a temporary password. Bring your UPD ID.

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Unfortunately, we are currently giving accounts only to the following: UP Diliman students (enrolled in the current semester) and Faculty/Staff/REPS.

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If you receive a notice that your account has been administratively banned , you may have violated the Acceptable Use Policy of the University. Some of the common violations that may result to a ban are using torrents, viewing porn or network hogging. To read the AUP, please go to http://upd.edu.ph/aup/.

If you feel that you have not violated our AUP, please email us at support@upd.edu.ph.

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