• Dilnet Helpdesk SAs 2012

  • DILNET Helpdesk SAs 2013

  • Dilnet NOC


After a long round of investigations with our upstream providers, the Bayantel access issue with UPD should be resolved already. We thank all those who have helped us resolve this issue by reporting to us their downtimes and sending us their traceroutes and IP addresses, thank you for your patience on this matter! Please report to us if you are a Bayantel subscriber and still can not access UPD sites. Thank you!

3 likes, 0 comments1 week ago

At around 11:00 PM last night, our secondary ISP has been reported DOWN. Cause of downtime is still being investigated by our ISP. Network capability should be unaffected as traffic has been effectively routed to our primary and tertiary Internet Service Providers.

1 likes, 0 comments1 week ago

Last night there was a problem with our dormproxy that caused the system to endlessly (actually maximum of 6) ask the user for authentication due to some limitations with the cache peering (which was enabled to improve performance). The situation has been rectified as of 10AM today. Apologies and thank you for notifying us on the matter via FB/Twitter.

3 likes, 6 comments3 weeks ago

We currently had a hiccup with a couple of our proxy servers. Intermittent connection may be present for some while some might still be able to connect if they went to a working proxy server. Our network team is currently resolving the situation. Thank you!

2 likes, 0 comments4 weeks ago

Yes. We’re making it happen. DilNet WiFi users can now access the following Instant Messaging apps on their devices: • Apple Messages • LINE Messenger • KakaoTalk Messenger Currently available on DilNet WiFi academic buildings. Dorms to follow soon!

97 likes, 11 comments1 month ago

Contact Us

  • (02) 981-8500 | Local 2050
  • helpdesk@upd.edu.ph
  • Mondays to Fridays
    8:00AM - 5:30PM
  • Magsaysay Ave. cor. Apacible St., University of the Philippines, Diliman, Quezon City